WELCOME TO BPM ADVICE

We are an advisory service for businesses who are either considering outsourcing or have already outsourced part or all of their business.

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With over 20 years of client and vendor-side outsourcing experience, we know how to get the best out of your outsource partner and create an environment where you are getting the best service for your customers, making a great return on your investment and freeing up your time to focus on growing your business.

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Every member of our team has worked at a senior level in the BPM industry and between us we have experience across the full gamut of disciplines; from Operations to Business Intelligence and Transitions to Contracting. This gives us a unique ability to advise our clients on how to get the best performance, the best transformation services and the best return on investment from their outsourced relationships. 

Outsourcing is a global business and our team is internationally mobile. Whether you're doing Call Centers in Cape Town, Desktop Support in Delhi, Marketing in Manila, Telesales in Teeside or Strategy planning in San Francisco, we can be there to support you in person or remotely as and when required. 

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Choosing to outsource part of your business can be daunting and feel high-risk. Managing existing vendors to ensure you're getting the best service is an underestimated skill set. With the right independent advice and support it can be a highly rewarding experience that you'll regret not doing sooner. You'll create strategic bandwidth in your own teams whilst also creating significant and immediate cost savings. 

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Traditional Outsourcing has evolved in recent years to become Business Process Management (BPM) and allows companies to access not only skilled people but digital automation, analytics and process transformation capabilities. That removes the need for your business to build those capabilities and allows you to leverage your outsource partners for much more than simple labour arbitrage cost savings. 

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If you'd like an independent adviser who has one simple objective: Get you the best possible outcome, then why not reach out to us for a confidential, free and no obligation initial consultation call and let us see if we can create some value.

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Our Promise To You: As BPM Experts,  we will leverage our extensive experience to give you the absolute best independent advice to unlock maximum value from your outsourcing relationships.

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